Outlook 2003 - Level 2

You Will Learn To

Manage messages and work activities using Microsoft Outlook 2003.

Who Should Attend

Outlook users who have mastered the skills taught in Outlook 2003 - Level 1.

Course Content

Tracking Work Activities Using the Journal

• Record a Journal Entry Automatically

• Manually Record a Journal Entry

• Modify a Journal Entry

Setting Calendar Options

• Set Work Days and Times

• Display Other Time Zones

• Set Free/Busy Options

Setting Message Options

• Modify Message Settings

• Modify Delivery Options

• Modify Message Formats

• Notify Others that You will be Out of the Office

• Create and Modify a Distribution List

• Insert a Hyperlink

Sharing Folder Information

• Specify Folder Permissions

• Access Another User's Folder

• Delegate Access To Folders

Managing Tasks

• Assign a Task

• Reply to a Task Request

• Send a Task Update

• Track Assigned Tasks

Customizing Outlook

• Customize the Toolbar

• Create a New Toolbar

• Customize the Menu

• Create a Folder Home Page

Locating Outlook Items

• Sort Messages Using Multiple Criteria

• Find Messages

• Find Messages Using Multiple Criteria

• Filter Messages

• Organize Messages

• Manage Junk Email